Desktop Support Engineer

Full job description

Job Summary:
We are hiring a Desktop Support Engineer to provide technical support to end-users for desktop systems, applications, and related technology. The role involves resolving hardware/software issues, handling user queries, and ensuring smooth IT operations.

Key Responsibilities:

• Install, configure, and troubleshoot desktop/laptop systems, printers, and peripherals.
• Support Windows OS, MS Office, and common software applications.
• Resolve technical issues via calls, remote tools, or on-site visits.
• Set up user accounts, email, and basic network connectivity (LAN/Wi-Fi).
• Handle routine maintenance tasks like software updates, antivirus checks, and patching.
• Log and track support requests in the ticketing system.
• Assist in onboarding/offboarding (user setup, access provisioning).
• Maintain IT asset inventory and documentation.

Requirements:

• 0–2 years of experience in desktop or IT support.
• Familiarity with Windows OS, MS Office, and basic networking.
• Good communication and troubleshooting skills.
• Diploma or degree in IT/Computer Science preferred.
• Relevant certifications (like A+, MCP, ITIL) are a plus.

Job Types: Full-time, Part-time, Permanent, Contractual / Temporary, Fresher, Internship, Volunteer, Freelance
Contract length: 1 month

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule

Shift:

• Day shift
• Evening shift
• Fixed shift

Education:

• Diploma (Required)

Experience:

• Desktop support: 1 year (Required)

Work Location: In person